PRIVACY POLICY


Verykoko-kids.gr is interested in the protection of your personal data.


The privacy policy describes and analyzes why we collect your personal data, how we use and process it, how long we retain it, and finally, under what conditions we may share it with others.


By making your purchases through our online store verykoko-kids.gr, you trust us with your data. Verykoko-kids.gr feels the obligation through the privacy policy and regarding the protection of personal data to clarify when and why we collect your personal data, how we use and process it and under what conditions we share it with others.


What Data?


Whether you visit one of our physical stores, or our online store or even social media, we can ask you for some information such as personal data. Even such information may be requested when you participate in one of our contests or when you fill out one of our customer surveys or fill out the appropriate newsletter form. The information you are usually asked for is: name, address, telephone (landline or mobile), email, date of birth, gender.


 


Data processing


Your personal data may be processed when:


Your order and payment for products you have purchased are processed

When a refund is made

You are notified if a product is available again

Promotions are carried out and newsletters are sent, for product information and competitions.

We use and process personal data when necessary based on legitimate interests as a business for the following purposes:


for the support of our customers, we respond and communicate their relevant requests

we respond to comments, questions and complaints

we contact you for the evolution of your order and purchases

inform you about promotions (on which we rely on your consent), e.g. we send targeted messages through social networks

we better understand more about you in terms of what you buy and how you buy them so that we can better serve you.

evaluate and improve our activities, determine the effectiveness of our sales, marketing and advertising efforts

we comply with requests eg when you ask us not to contact you for marketing purposes, we maintain a file with removal lists in order to be able to comply with your request

we use or disclose your personal data where we have a legal right or duty

 for network and information security, in order to take measures to protect your information from loss, damage, theft or unauthorized access.


We use your personal data to identify you when you contact us, to verify the accuracy of this data and to assist a public authority such as the police.


Why process your personal data?


We use your personal data for your own benefit. We want to be able to inform you when needed, for example if there is a potential risk to your safety from a product. We provide you with material (including advertising) tailored to your interests in the way you browse our online services.


We work with providers, suppliers and organizations, who may process your personal data on our behalf, provided they comply with the privacy policy. For example, some of our service providers place advertisements for our products and services as well as for the products of our partners, our suppliers and third parties. Provided that you have given your consent and agree to be informed of our promotions, you may see an online advertisement that we have placed on the sites you visit or on the interactive services you use.


From time to time we may transfer your personal data to suppliers or service providers established outside the European Economic Area (EEA). Your personal data will continue to be subject to appropriate safeguards provided by law. If we pass information to our representatives or advisers outside the EEA, we will ensure that they are protected in the same way as they are within the EEA.


We use your marketing data if we have your consent to it. We can inform you aboutOur new products and offers either by sending newsletters or using social media.


We collect statistics on the opening of emails to help us monitor and improve our newsletters. You can unsubscribe from them at any time by clicking the unsubscribe link at the bottom of any of our emails.


As consumers and as customers you have the right to:


Obtain information about what data we have collected, for what purpose we have collected it and for how long we will keep it.

Ask us to correct any inaccurate information about you or even to complete additional information about you.

Ask us to restrict or even exclude the processing of your personal data if you notice that we are processing your data illegally or if you no longer wish to receive promotional messages for our products and services.

You have the right to ask us to transfer your personal data to another organization for you.

You have the right to ask us in writing to delete your personal data, when it is no longer necessary in relation to the purpose for which it was collected, if you want to withdraw your consent to process it and if your data is processed illegally in violation of Regulation on Personal Data Protection.

 

Your personal data remains in our files for as long as you are a customer in our store (either physical or electronic). We retain the personal data of our customers and consumers for at least fifteen (15) years in order to be able to fulfill our obligation to maintain accurate records for tax or other administrative authorities. Even for personal data of the persons who subscribed to the newsletters (and / or our promotions) are kept until these persons tell us that they no longer wish to receive newsletters and / or promotional material from us.


We use social media such as Facebook, Google, Instragram and Twitter. This way data can be retrieved. If you are logged in to one of these, the network may associate your site visit with the user account. If you are a user of a social network and you do not want the data recovered from your visit to our sites to be combined, you must first disconnect from your social network before logging in to them.


As part of our activities, companies of our interests may also have access to your personal data. In addition, we use third party providers who provide services on our behalf. Thus, we may need to share your personal data with them. However, we only share with you your personal data that is necessary to provide the services we request and we require them to protect your data and not use it for other purposes. The personal data we collect from you is stored in one or more databases hosted by third parties established within the European Union.

You can contact us for any question regarding the processing of your personal data by us or to exercise your rights, using the online contact form of our website or sending an email to info@verykoko-kids.gr

COOKIES POLICY


For the collection of information, like most websites, verykoko-kids.gr uses cookies. "Cookies" are small text files with information that a website (specifically the web server - web server) stores on a user's computer. They contain some information, such as the name of a website and some digits and numbers. Each time a user links to a website, the latter retrieves that information and offers the user related services. A typical example of such information is the user's preferences on a website, as they are stated by the user's choices on that website (eg selection of specific "buttons", searches, ads, etc.).


Necessary cookies


These cookies are necessary for the proper operation of the website. You have the ability to browse it and use its features, such as access to secure areas of the site. Without these cookies some of the services and functions of the website, such as shopping cart or electronic payment, can not be provided. These cookies do not recognize your personal identity.


Functionality Cookies


Functionality cookies allow websites to remember user choices such as username, language or region, to provide enhanced and personalized features. These cookies are also used to play videos, listen to podcasts or share pages through social media. If you do not accept these cookies, the performance and functionality of the website may be affected and your access to its content may be restricted.


Performance cookies


These cookies are used to analyze trends, manage the site, track visitor traffic, and collect broad demographic information for general use. We use the information to write reports and improve our websites. These cookies are not associated with personally identifiable information.


Targeting / advertising cookies


Targeted cookies are cookies that are used to provide content that best suits you and your interests. These can be used to send targeted advertising and promotions or to measure the effectiveness of an advertising campaign. They are also used to remember the websites you have visited, to determine which online marketing channels are most effective and to allow us to reward external websites and affiliates who have referred you to us.


How to manage cookies


All the latest versions of popular browsers provide you with a level of cookie control. You can configure the browser to accept or reject all or some cookies.


However, more information about the general use of cookies, as well as the methods of excluding or restricting them, can be found on websites such as http://www.allaboutcookies.org/